Matlab Desktop Installation

Matlab is now available via a software distribution system over a network. With SMS, it is no longer necessary for you or a technician to manually install software on your machine. The software is simply pushed through the Cincinnati Children's network onto your machine.

To request Matlab via SMS, send an email to software@bmi.cchmc.org with the following information:

Name of user
Department
Software requested (i.e. Matlab)
Operating system (PC or MAC)
Asset tag of the machine on which the software will be installed (for example, P11-9999)

Biomedical Informatics will review your request and coordinate with Information Services to have the software distributed to your machine. Just before SMS pushes the software onto your machine, you will see a message similar to the following if on PC:

For certain machines, SMS installations are not possible. If it is determined that your machine falls into this category, Biomedical Informatics will send you instructions for manually installing the software.

If you have questions at any time or need additional support, send an email to help@bmi.cchmc.org

Need Help?

For technical assistance with other research software, email software@bmi.cchmc.org. For basic desktop support or assistance with clinical information systems, call the Cincinnati Children's Service Desk, 513-636-4100, or visit the Information Services CenterLink site. UC employees should call the UCit Help Desk, 513-556-HELP.

A note about UCit software

UC researchers are served with desktop software by UCIT. In many cases this software is licensed specifically to UC employees only (i.e., people who receive paychecks from UC) or must be run on UC-owned or controlled equipment, making it inaccessible to Cincinnati Children's personnel. Please make sure you read the license agreement carefully before you use UC software.

Faculty and students of UC are eligible to purchase software from UC. However, when purchasing from UC, the license agreement states that the software can be installed only on your personally owned or UC-owned computer and not on machines owned by other institutions. Since Children’s Hospital is a separate entity from UC, installing software purchased from UC on CCHMC owned computers is a violation of that license agreement. There is a difference in the price of software purchased from Biomedical Informatics at Children’s Hospital versus from the UC Bookstore. This difference is because UC qualifies for the educational discount whereas Children’s Hospital does not. Although Cincinnati Children’s Hospital is affiliated with UC, we are not a degree granting institution. We are a hospital, therefore we only qualify for the healthcare/non-profit discount.