Purchasing/Installating GeneSpring on MAC

Purchase and install instructions

To request a Genespring license send an email to software@bmi.cchmc.org and include the following for each instance of Genespring you are requesting:

Employee name
Department
Budget number
Business director's name
Software requested (Genespring)
Asset tag for the machine on which the software will be installed (for example, P10-9999)
Operating System (Windows or MAC)
Login Name/ID
Email address
Contact Phone number
PI Name

Downloading and installing GeneSpring GX

1. Download the GeneSpring application.

2. Double-click the downloaded zip file.

3. Next double-click genespringGX_mac file to start the installation.

4. Click Next on the screen.

5. Read the system Requirements and Click Next again.

6. Accept the license agreement and click Next.

7. Click Next again to select the default location to install.

8. Finally click Install.

9. Click Done.

10. Next Launch Genespring: Macintosh HD > Users > (Your username) > Applications > Agilent > GeneSpringGX > GeneSpringGX

11. For license type select: Shared license from server.

12. Enter License the server address emailed to you and click OK. (If you get an error please make sure you are logged in with the username that was used to create your account on the GeneSpring license server, otherwise email: software@bmi.cchmc.org

Need Help?

For technical assistance with other research software, email software@bmi.cchmc.org. For basic desktop support or assistance with clinical information systems, call the Cincinnati Children's Service Desk, 513-636-4100, or visit the Information Services CenterLink site. UC employees should call the UCit Help Desk, 513-556-HELP.

A note about UCit software

UC researchers are served with desktop software by UCIT. In many cases this software is licensed specifically to UC employees only (i.e., people who receive paychecks from UC) or must be run on UC-owned or controlled equipment, making it inaccessible to Cincinnati Children's personnel. Please make sure you read the license agreement carefully before you use UC software.

Faculty and students of UC are eligible to purchase software from UC. However, when purchasing from UC, the license agreement states that the software can be installed only on your personally owned or UC-owned computer and not on machines owned by other institutions. Since Children’s Hospital is a separate entity from UC, installing software purchased from UC on CCHMC owned computers is a violation of that license agreement. There is a difference in the price of software purchased from Biomedical Informatics at Children’s Hospital versus from the UC Bookstore. This difference is because UC qualifies for the educational discount whereas Children’s Hospital does not. Although Cincinnati Children’s Hospital is affiliated with UC, we are not a degree granting institution. We are a hospital, therefore we only qualify for the healthcare/non-profit discount.