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GeneSpring 13

Availability

We continue to work toward negotiating the best products at the best pricing for our research community.  Over the past years, BMI has offered the following Next Generation Sequencing analysis software: GeneSpring NGS Desktop, GeneSpring NGS Server, GeneSpring NGS Workgroup, Strand NGS Desktop, and Strand NGS Server.  During our recent negotiations with the vendor, we learned that the cost of an individual \ single user license of the Next Generation Sequencing analysis software is less than the cost of a shared license managed by BMI.  Therefore, BMI will not be renewing our license agreement for any of the aforementioned Next Generation Sequencing analysis software. 

Consequently, your current BMI issued license of these software will expire on Oct 30th. To avoid interruption in service, please purchase an individual license directly from the vendor. 

Purchase Instructions

To request a quote, please send an email to orders@agilent.com

Once you receive a quote, process it via a PO#.

Upon receiving software from the vendor, call the Service Desk at x64100

  1.        Provide your name, your network ID, PO#, software name, and the asset tag on which the purchased software is to be installed
  2.        Ask the Service Desk agent for the ticket number, and note it down
  3.        If the software is not installed within a week, please call the Service Desk at x64100, refer to the ticket number you had noted down, and ask for a status update

Technical support

Please send an email to informatics@agilent.com