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Research IT Support

For Windows and Mac desktop support or for emergency requests outside normal business hours, call the Cincinnati Children's Service Desk at 513-636-4100, or the UCit Help Desk at 513-556-HELP.  Also refer to the  PC Basics and Mac Basics pages on CenterLink (available on the Cincinnati Children's network only).
For all other research-related IT issues, please review the Frequently Asked Questions.  If your question is not answered there, please contact the BMI Help Desk using the form on this page.
In the Message box of this form, please provide specific details. In particular, if you are having problems accessing an application or a web site we host, be sure to provide the application name and/or site address (URL).

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