Who can use BMI's services and resources?
All Cincinnati Children's and UC College of Medicine researchers.
My files have been migrated to RDS. How do I re-map my G: and H: drives?
See our detailed instructions for Windows and Mac OS X users.
I accidentally deleted my data on RDS. How can I get it back?
See our instructions for Windows and Mac OS X users.
How do I access InfoPath 2007?
First, you need to install the Citrix client if it is not on your computer already. Then you need to configure it. See our InfoPath/SharePoint page for detailed instructions.
How do I monitor usage load on the clusters?
See our Ganglia pages for the external cluster.
How do I access the Linux servers from outside the Cincinnati Children's network?
To access DMZ servers, use SSH and your LDAP user name/password to log in to our gateway server, glucose.cchmc.org. To access internal servers, you need a Cincinnati Children's VPN account.
Is there a GUI alternative for submitting batch jobs?
Yes. See our page about running software the easy way.