Help

For Windows and Mac desktop support or for emergency requests outside normal business hours, call the Cincinnati Children's Service Desk at 513-636-4100, or the UCit Help Desk at 513-556-HELP.  Also refer to the  PC Basics and Mac Basics pages on CenterLink (available on the Cincinnati Children's network only).
 
For all other research-related IT issues, please review the Frequently Asked Questions.  If your question is not answered there, please contact the BMI Help Desk using the form on this page.
In the Message box of this form, please provide specific details. In particular, if you are having problems accessing an application or a web site we host, be sure to provide the application name and/or site address (URL).

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New Project Requests

311 Clinical Data Projects

For research projects that require clinical data or interface with clinical systems, please complete an online project request form. Please note, this form is only available on the Cincinnati Children's network.

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Get more information about this form and other project request resources

Other Requests

For all other research-related requests (e.g., SharePoint sites, stand-alone electronic studies, data storage), email the BMI Help Desk.

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Contact the help desk for information on all other research-related requests

 

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